Inbound SMS – Short codes & virtual long numbers

Use SMS short codes, keywords and virtual long numbers to manage your inbound SMS

Inbound SMS messaging is ideal for managing opt-in / opt-out communications. It provides an immediate, direct response channel. It’s an easy and convenient method to receive inbound communication and and it can help you create and nurture relationships with your contacts.

Short codes: inbound SMS

Text “offer” to 81400

Choose your keyword/s from a range of 5 digit short code numbers to drive direct response campaigns.

Virtual long numbers : reply SMS

Dedicated virtual long numbers (like 0781xxxxxxx)

Send your SMS using a virtual long number and your contacts can simply reply to your message.

Inbound SMS delivery options

SMS API integration

Automate SMS into your applications via our REST API enabling real-time call back services for instant response.

Agency marketing campaigns

We’ll support your SMS campaign every step of the way. Get in touch to talk through your options.

The benefits of inbound SMS

Grow your audience

Grow a valuable mobile audience with engaging, direct response, opt-in marketing.

Lead generation for instant response

Receive inbound messages in real-time, directly into your CRM applications to trigger follow-up actions.

Enrich your customer relationships

Receive valuable opinion and feedback from your customers about your products or services.

Compliance - opt-out SMS

Comply with regulations and provide your contacts an instant and effective opt-out.

Inbound SMS – FAQ

What is the set-up time for short codes & long numbers?

Shared short codes with a keyword and long virtual numbers can normally be provisioned within 24 hours. Dedicated short codes will be quoted for on application – please ask for more details.

Where will my inbound SMS messages be delivered?

There are various options available, depending on your requirements, including:

- We can hold your inbound SMS messages for you to download from our secure server.

- We can email your inbound SMS messages to your preferred email address.

- We can ping them directly to your own server via an HTTP protocol. Our API provides full SMS integration with your own software systems.

- We can load them into an RSS feeder.

Let us know how or where you want your messages to land and we’ll get them there!

What are SMS virtual numbers?

An SMS virtual number also known as “long number”, “long code” or “reply number” is a low cost, lookalike mobile number, that is used to receive inbound SMS messages.

Because the virtual long number is used as your SMS sender ID,  your message recipients can reply directly to your message.

Are you compatible with our system?

Yes. Doluna’s SMS REST API is platform independent and can be implemented with any system, regardless of the software application language used.

Our technical support team can provide any help or guidance that you need to get your integration completed. Developers integrate our API very quickly and its possible to run simple tests with Doluna’s API within minutes.

Further questions?

Please get in touch if you have any questions or would like more information or guidance on your inbound SMS messaging options.

Get started here